Terms of Service

Howe Tech LLC - Terms of Service

Effective Date: 05-01-2025

Welcome to Howe Tech LLC. These Terms of Service (“Terms”) govern your access to and use of our services, including phone repair, computer repair, custom computer builds, and related support.

By using our services, you agree to these Terms.

1. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services to:

Violate any applicable laws or regulations.
Interfere with or disrupt the operation of our website or dealership systems.
Provide false or misleading information during sales, rentals, or inquiries.

2. Repair Services

Diagnostics

We may perform diagnostic testing to identify issues with your device. Diagnostic fees may apply and are non-refundable unless stated otherwise.

Repairs

Repair estimates are provided based on initial inspection and may change if additional issues are discovered.
We will seek approval before proceeding with additional repairs beyond the original estimate.
Repair times are estimates and not guaranteed.

Customer Responsibility

You are responsible for backing up your data before submitting your device.
Howe Tech LLC is not responsible for data loss during repair.
Devices not claimed within a reasonable time may be subject to storage fees or considered abandoned (where permitted by law).

3. Custom Computer Builds

A deposit may be required before parts are ordered or work begins.
Build timelines depend on parts availability and complexity.
Once parts are ordered, deposits may be non-refundable.
Final payment is required before release of the completed system.

4. Parts and Warranty

We may use new, refurbished, or third-party parts depending on availability and customer preference.
Warranty coverage (if any) will be specified at the time of service.
Warranty does not cover physical damage, misuse, liquid damage, or unauthorized repairs after service.

5. Payments and Fees

Full or partial payment may be required before services are completed.
You agree to pay all applicable fees, taxes, and charges.
Failure to pay may result in withholding of your device until payment is made.

6. Website Use

Our website is provided for informational purposes. You agree not to:

Attempt unauthorized access to systems or data
Use automated tools (bots, scraping, etc.) to extract information
Upload harmful or malicious content

We do not guarantee that all website information is accurate or up to date.

7. Privacy Policy

By using our services, you agree to our Privacy Policy regarding how we collect, use, and protect your information. Any personal data you provide is handled in accordance with that policy.

8. Limitation of Liability

To the fullest extent permitted by law, Howe Tech LLC is not liable for:

Any indirect, incidental, or consequential damages
Loss of data, revenue, or business opportunities
Pre-existing issues or hidden defects discovered during repair

9. Abandoned Devices

Devices left unclaimed beyond a specified period (e.g., 30–60 days after notification) may be considered abandoned and disposed of or resold to recover costs, where permitted by law.

10. Dispute Resolution

Any disputes arising from these Terms or our services should first be resolved informally. If unresolved, disputes may be subject to mediation or arbitration in the state of California.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.